Privacy Policy

This Privacy Policy was last modified on 04 August 2022.

YaTing Intelligence Co., Ltd. is a company organized under the laws of Taiwan (R.O.C.), with registered office at 15 F., No. 70, Sec. 1, Chengde Rd., Datong Dist., Taipei City 10355  (“YaTing”, “us”, “we”, or “our”).


Your privacy is important to us. This privacy statement explains the personal data that Developer console (hereinafter this “Product”) processes, how this Product processes it, and for what purposes. References to this Product in this Privacy Policy include services, websites, apps, software and APIs. This privacy policy applies to all interactions that this Product has with you as follows.

Information We Collect

We collect information through the interactions that this Product has with you in order to provide a better service to all users, including but not limited to developers; this information can help us determine basic settings (such as the language you use), and even analyze more complex content (such as the situation you need most right now, the wording you should use for speech recognition, the semantics of the object, or the help you might need next).

The channels for this Product to collect information are as follows:

Information you provide, for example, your personal usage settings, audio, video, text, etc. Information we obtain through your use of this Product services or your interactions with us. We will collect relevant information about the services you use and how you use them, such as information about when you visit the content using this Product service, see, read or listen to our content and interact with it. Such information includes:

Device Information

We collect device-specific information (such as your hardware model, system version, IMEI, and mobile network information, including phone numbers).

Record Information

When you use the This Product service or browse the content provided by This Product, we automatically collect certain information and store it in server records. Such information includes:

  • Details of your use of our services.
  • Shared verbatim transcript record information, such as the list of emails you shared with, the date, time, and permissions when sharing was turned on.
  • Internet Protocol address. Device activity information, such as crash data, system activity, hardware settings, browser type, browser language, date and time of your request, referring URLs, and unique cookies used to identify your browser.

Location Information

When you use this Product service, we collect and process information about your actual location. We use a variety of technologies to determine your location, including IP address, GPS, and other sensors (such as sensors that can provide this Product with information about nearby devices, Wi-Fi access points, and cell phone base stations).

This Product Program Number

The unique application number of this Product; when you install or uninstall the service, or when the service connects to our servers periodically (such as for automatic updates), the system associates this number with installation information (such as operating system type and application version number) to this Product.

Storage Area

We will use mechanisms such as storage areas (including voice, text, images, digital data, and documents) and application data caching to collect information (including but not limited to personal information) and store it on your device.

Cookies and Similar Technologies

When you visit the services of this Product, this Product uses a variety of technologies to collect and store information, which may include the use of cookies or similar technologies to identify your applications and devices. All information associated with your this Product account will be treated as personal information. For more information on how to access, manage, or delete the information linked to your this Product account, please see the “Information Transparency and Choice” section of this Privacy Policy.

How We Use the Information We Collect

We will use the information collected from this Product services to provide, maintain, protect and improve the services, develop new services, and protect this Product and the users. When you contact this Product, we will keep a record of your communication to assist you with any questions you may have. We will use your email address to notify you about this Product. We use the information collected through other technologies, such as cookies and pixel tags, to improve your experience and the overall quality of our service. When using the information for other purposes not stated in this “Privacy Policy”, we will first ask you for your consent. This Product uses servers located in many countries/regions around the world to process personal information. With your consent, we will use servers outside your country/region to process your personal information. If you do not agree to use your location servers outside the country/region, you may not be able to use the services of this Product.

Information Transparency and Choice

Everyone has different privacy concerns, and our goal is to outline the information we collect so that you can understand how it is used and make choices. For example, you can:

Share Your Information

This Product allows you to share information with others. When you share information publicly, please remember that various search engines, including this Product, can index this information.

Access and Update Your Personal Information

We are committed to giving you access to your personal information whenever you use our services. If the information is inaccurate, we will endeavor to provide a means by which you can quickly update or delete the information, except when we have a legitimate business or legal reasons to keep the information. When updating your personal information, we will ask you to verify your identity before accepting your request. We will refuse to process excessively repetitive access requests, require too much technical manpower (such as having to develop new systems or completely change existing practices), jeopardize the privacy rights of other users, or are extremely impractical (such as requesting information stored on backup systems). We do not charge any fees for information access and correction unless the work involved is too onerous. We are committed to maintaining the service while protecting the information from accidental or malicious destruction. Therefore, when you delete information from our services, we may not immediately delete residual copies of files from our dynamic servers, nor may we remove the information from our backup systems.

Information We Share

We will not share a user’s personal information with other companies, institutions, or individuals other than this Product unless any of the following applies:

With Your Prior Consent

This Product allows you to share information with others. When you share information publicly, please remember that various search engines, including this Product, can index this information.

For External Processing

We will provide personal information to our affiliates or other trusted companies or persons and ask them to process such information on our behalf in accordance with our instructions and compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

For Legal Reasons

We will share personal information with other companies, institutions, or individuals other than this Product if we sincerely believe that the access, use, storage, or disclosure of personal information is reasonably necessary to achieve the following purposes: of any applicable law, regulation, legal letter or mandatory government access request. Enforce the applicable Terms of Service, including investigating possible violations, detecting, preventing, or otherwise addressing fraud, security, or technical issues. In accordance with the laws and regulations or within the legal scope, protect the rights, property, or safety of this Product, users, or the public from being endangered. We may disclose and share non-identifying information with our partners. For example, we may make information publicly available to allow outsiders to understand general trends in the usage of this Product Services. If this Product involves a merger, acquisition, or sale of assets, we will continue to strictly maintain the confidentiality of any personal information and notify affected users before personal information is transferred or a different privacy policy should apply.

Information Security

We are committed to protecting this Product and user-related information we hold from unauthorized access, alteration, disclosure, or destruction. especially:

We Encrypt Many of Our Services Using SSL

We review our practices for collecting, storing, and processing information, including physical security measures, to protect our systems from unauthorized access. We only allow access to information to this Product employees, contractors, and agents who need to know about personal information in order to process it on our behalf. And relevant personnel must abide by strict contractual confidentiality obligations, and will be punished or terminated if they fail to comply with the obligations.

How to Uninstall This Product and Withdraw Consent

You may delete all of your data and account directly from your account of this Product. Deleting an account can be requested and completed from Delete Account on the Account Information page.

Scope of the Privacy Policy

Our “Privacy Policy” applies to all services provided by this Product, services provided by this Product on Android & iOS devices, and services provided by this Product on the website, but otherwise set out the exception is for services whose privacy policy is not incorporated into this Privacy Policy. Our Privacy Policy does not apply to services provided by other companies or individuals, including products or websites that may be shown to you in search results, websites that may contain this Product services or links to which our services are linked other websites. Our Privacy Policy does not cover the information practices employed by other companies and agencies that advertise our services. These companies and agencies use cookies, pixel tags, and other technologies to serve and provide relevant advertisements.

Developer Product

If you obtain this Product from a certain Developer Console, this Product can also be called “Developer Product” and the rules of priority are applied as follows.

  • Developer Product is the related software or tool offered to and designed primarily for use by organizations and developers, including:
    • Speech-to-Text
    • Text-to-Speech
    • Question & Answer
    • News event clustering
  • You can also learn more about our Developer Tools’ features and settings, including choices that impact your privacy or your end users’ privacy, in its documentation.
  • If any of the terms below are not defined in this Privacy Policy, they have the definitions below.
  • General. When a user tries, purchases, uses, or subscribes to the Developer Tools, or obtains support for or professional services with its software or tools, this Product receives data from you and collects and generates data to provide the service (including improving, securing, and updating the service), conduct our business operations, and communicate with the customer. For example:
    • When a user engages with this Product’s representative, we collect the user’s name and contact data, along with information about the user’s organization, to support that engagement.
    • When a user interacts with this Product’s support professional, we collect device and usage data or error reports to diagnose and resolve problems.
    • When a user pays for products, we collect contact and payment data to process the payment.
    • When this Product sends communications to a user, we use data to personalize the content of the communication.
    • When a user engages with this Product for professional services, we collect the name and contact data of the user’s designated point of contact and use information provided by the user to perform the services that the user has requested.
  • The Developer Product enables you to purchase, subscribe to, or use other products and online services from this Product or third parties with different privacy practices, and those other products and online services are governed by their respective privacy statements and policies.
  • Please be advised that the Developer Product is not enabled to delete the developer’s account as the general user does.

How to Contact Us

If you have a privacy concern, complaint, or question for the Data Protection Officer, please contact us by using our web form or sending us an email. We will respond to questions or concerns as required by law and within a period no longer than 30 days.

YaTing Intelligence Co., Ltd., 70 Chengde Rd, Section 1, Floor 6, Datong District, Taipei City, 10355, Taiwan. Email: